The default language that the dealers use is English. Customized languages and native speakers may be available at the request of each specific online operator and depending on the contracts between a casino and OneTouch.
The interface, however, has quite a few other language adaptations. The list of localizations includes Chinese (simplified and traditional versions), German, Korean, Russian, Thai, French, Japanese, Spanish, and Vietnamese.
Dealers and Platform
OneTouch and the Bombay Club High Roller Studio set an exclusive atmosphere for each of the games. Each dealer has their own small set with no other tables seen in the background and no indistinct chatter from the neighboring tables, too.
The dealers are chatty and friendly, and they narrate the entire action, encouraging players and reminding them of the next steps. Plus, due to the Live Chat feature, each player can communicate with other gamblers, even those playing at different casinos.
The games are mobile-friendly, with the studio reporting 70% of the turnover coming from portable devices. Live roulette, blackjack, and baccarat games can be adjusted to smartphone and tablet screens instantly. The quality of the stream can be adjusted, too.