Neon54 Casino has recently undergone a test by LCB to evaluate the efficiency of its withdrawal process, specifically focusing on transactions via Skrill. A Finland-based tester, Punakontti, followed the standard procedure of registering, depositing, playing games, and ultimately requesting to cash out. The test aimed to determine how effectively the casino handles Skrill withdrawals.
Registration and Deposit Process
The testing process began on June 9, 2025, when the tester registered at Neon54 Casino. After completing the registration, which took only a few minutes, the tester deposited €200 via Skrill. The deposit was processed instantly with no fees, and an email confirming the successful transaction was sent.
Withdrawal Requests via Skrill
Over the next few days, Punakontti made three withdrawal requests to cash out a total of €1,080. The first €500 was requested on June 9, 2025, and another €500 was requested on June 10, 2025. The final €80 was requested on June 12, 2025. Since the casino had a withdrawal limit of €500 per transaction, the tester was required to split the total amount into three separate requests.
The first withdrawal request of €500 was processed and credited to the tester’s Skrill account on June 12, 2025. The second €500 request was processed and credited on June 13, and the final €80 was received on June 15, 2025.
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Customer Support and Terms
Upon making the first withdrawal request, the tester experienced a brief delay. Customer support clarified that all requests are processed within three business days from the date of submission. This was confirmed when the first request was processed on June 12, 2025. The casino’s Terms and Conditions specify that withdrawal requests are processed between 6 AM and 5 PM GMT, Monday to Friday, and players can have up to three pending withdrawals at a time.
No ID verification was required during this investigation, though Neon54 Casino’s terms note that KYC (Know Your Customer) verification may be requested in certain situations. Players are also required to meet a minimum wagering requirement before they can withdraw funds.
Source:
Neon54 Casino Tested: Submitting 3 Withdrawal Requests to Cash Out €1,080 via Skrill, LCB, June 17, 2025.