Diamond Reels Casino Live Review

Diamond Reels Casino keeps things utilitarian in terms of design while filling the space with opulence and minimalistic elegance. When it comes to the overall gambling experience, augmented by functionality and customer service, it shines without braggadocio.

All members, new and old have access to a live lobby featuring the most popular floor games as well as an entire section dedicated to digital tables and cards, progressive and random jackpot slots, and specialty games like video poker, keno, and scratchcards.

The gaming house has been in operation for nearly a decade and earlier iterations listed the ownership and management as well as the actual Curacao sub-license number.

The site remains friendly to international traffic but has introduced a few restrictions on players in certain locations including Australia, South Africa, Ireland, Japan, Finland, and the US state of Nevada.

Cryptocurrency deposits and withdrawals are not only welcomed but encouraged with special deposit incentives holding attractive terms like no max cashout provisions on a welcome bonus.

Visitors can access all support infrastructure such as registration, bonuses, and banking as well as play any game they like right from any mobile device or stationary computer with a secure web browser. For Windows PC users, there is also a download client for the desktop that holds several legacy gems and unique slot games that developers may never get around to converting to an HTML5 instant-play version. There is a treasure trove of legacy content but all of the live dealer games are found in the instant browser lobby as well.

While international traffic is supported and solicited, the website is only available in the English language. The live dealer games are broadcast and streamed from studios in Costa Rica so many of the dealers and croupiers are bilingual. All typed chat we have seen among players and with the dealers is in English.

Read on if you’d like to learn more about Diamond Reels’ customer service, payment methods, software, and available bonuses as we explore the gaming house in-depth.

The live lobby is easy to spot from the main gaming lobby. Once you enter the portal, the games are easy to locate and to join. Diamond Reels and Visionary iGaming (ViG) the live lobby provider, allow registered players to visit the tables and observe gameplay without staking real money on the game outcomes.

Visitors can learn a lot from simply watching a few rounds. You can also toggle the chat on or off without placing a bet and all other controls are available at all times.

It’s not a huge lobby and you won’t find 80 or more different games as you would with a behemoth international conglomerate supplier like Evolution. Evolution got so big, so fast with the explosion of interest in live lobbies that it was able to acquire NetEnt, BigTime Gaming, NoLimit City, Red Tiger, and several other front-and-center slot developers. ViG focuses on just one thing – live casino games.

ViG has been providing live-streaming games since 2008, making them one of the first providers to enter the live dealer online gambling space. Visitors will find a legacy provider that employs over 200 people at its San Jose facilities. Live European Roulette, Live American Roulette, Live Blackjack, Live Baccarat, Live Super 6, and Live Blackjack Early Payout are the provider’s stand-out games.

Players in the USA and Canada might already be familiar with the ViG library thanks to the provider enjoying a long tenure in the Americas market. Those who may not be as familiar with the studios are in for a nice surprise when they enter the live lobby to play any of the live games.

Mobile Adaptation

Players can enjoy a wide variety of world-class Live Online Casino games, including Live Blackjack, Live Roulette, and Live Baccarat, from the convenience of their desktop or mobile device.
All games are delivered over a secure web browser connection with options for players on slower internet connections. The software interface can be set to “automatic” which is the default or a player can opt for HD live streaming video or a less intensive stream for a slower connection.

For those times when you are on a mobile device and data bandwidth is extremely restricted due to location, environment, or even carrier throttling, it is possible to punch in and out of the video feed with only a digital representation of the live game appearing on the screen. Whatever it takes to keep the game going when you hit a hot streak!

Whether accessing live games on a mobile device or desktop computer (PC, Mac, *OS), players are able to gamble, communicate, engage with expert dealers, and chat with other players in real-time. Support is on-call at all times via the chat function. The experience is identical to that of a land-based gaming house down to the smallest detail.

Additional Betting Options

For players who prefer variety or occasionally wander away from the live lobby for a break in the action without cashing in, Diamond Reels offers hundreds of digital games to complement the live dealer streams.

All of the digital animated games are RNG, so the results are truly random according to the maths and are produced with a random number generator. While you can’t see an actual dealer or croupiers handling the cards or the roulette wheel and ball, the same thing happens via audited, tested, and certified gambling software.

Specialty Games

Look for specialty games in their own category. These include a fish shooting game with plenty of action and a feeling of controlling outcomes through skill and choice. However, the game produces purely random results and winnings do not depend on skill or the skill of other players in multiplayer mode.

The section also offers a keno game wherein 20 numbers will be drawn from a pool of 80. Players can choose up to 15 numbers. The more you match, the more you win.

The last game in this small section is called Banana Jones – it’s a sort of chutes and ladders board game that also requires no skill and will not provide greater jackpots for predictable choices.

Video Poker

Look for 15 paytable varieties in the SpinLogic video poker catalog. These games have all retained the original RTG game rules but were upgraded to HTML5 with plenty of enhancements and an undeniably better user experience. Whether you like 9/6 Full Pay Jacks or Better with a perfect strategy or prefer to gamble more on a title like Double Jackpot Poker – you’ll find four iterations of each ruleset with 1-hand, 3-hands, 10-hands, and 50-hands per game versions.

Table Games

Diamond Reels offers a good assortment of digital table games for the times you want to practice a strategy or simply gain complete control of the pace of a game. You’ll also find progressive side bet games in this section that simply aren’t available in the live lobby. Caribbean Stud, Caribbean Draw, and Let’Em Ride Poker all have progressive jackpots.

The baccarat game is simply not as exciting as the live version especially since there’s no real strategy to the RNG game so it’s more like flipping a coin to win. Blackjack on the other hand stands in its own right as a game of skill and luck. You can play Classic 21, Suit’em Up, and Perfect Pairs in the instant play lobby. If you have a PC and want to download the desktop client more games will open up for you as well. Again, these titles may never be converted to HTML5 since they haven’t been yet.

All live games are available from both the desktop client and the instant play version.

Digital animated RNG European Roulette is available in the Table Games section. If you want to play the American Double Zero version you will need to download the desktop client for PC. I can’t think of a good reason to do that as the single Zero European layout gives players the best odds to win.

Slots

Look for all of your favorite Real Series Random Jackpot games, and franchises like Jackie Chan (Eagle Shadow Fist, Fantasy Mission Force, and Fire Dragon), Bubble Bubble. Lucha Libre, The Three Stooges, and Cash Bandits to name a few. You’ll also find newer SpinLogic versions in the “Deluxe” series that play on time-honored and popular RTG themes like Achilles, Cleopatra, Asgard, and more.

Look for big-dollar network-wide progressive slots with the jackpots being fed by every RTG/SpinLogic casino out there.

The Asian-themed game catalog is growing at a decent rate and many of the games have multiple-tiered jackpot rounds and super high volatility making them jackpot games in their own right.

Several new games are released every month so whether you spend a good part of your time in the digital lobby or only pop in now and then, you are always sure to find something new and exciting.

Diamond Reels Bonuses

The operators make a big deal of nudging new players to opt in for bonus play. You’ll see a pop-up asking if you want to use bonuses and in the message center you will find several offers. Even if you opt out you will be able to visit the promotions center at any time to shop for a welcome bonus, reloads, free spins, and more.
If you enjoy playing with an expanded bankroll sign up for the email service to stay informed about the newest and best things on offer. Even if you’ve already unsubscribed, simply contact live chat, phone customer service, or email the 24/7 support services to update your preferences. This will enable you to seize instant savings, spot prizes, flash offers, and special deals as soon as they arrive in your email.

Certain deposit methods will qualify you for specific and very special bonuses as well. Crypto depositors are taken care of exceptionally well. Look for special percentages and extra spin enhancements when you deposit using their Money Card or your Mastercard.

The signup bonuses are quite generous and most of them hold no max cashout provisions – meet the wagering requirements and win as much as you can! Please note, that 11only slots, keno, and scratch cards count toward welcome package wagering requirements.

Be sure to read and understand all terms and conditions before claiming a bonus. Some ongoing bonuses beyond the welcome package may hold max cashout ceilings. It will always be stated in the basic terms if the bonus is limitless.

The minimum deposit for players in most countries is the equivalent of $25. Accepted currencies include Bitcoin, USD, and Euros. There are several ways to get your funds into the cashier including debit/credit cards, various cryptocurrencies, and the operator’s Money Card. The Money Card can be used as a sort of eWallet to deposit and withdraw from any casino in the network.

Bitcoin, Ethereum, and Bitcoin Cash are supported crypto methods. Players can also deposit by telephone and toll-free numbers are provided for players in the US and in the UK.

Cashouts have slightly higher minimum thresholds with bank wires and paper checks requiring a minimum payout of $65 and other methods such as crypto and money card starting at $100.

Terms in the cashier section state that the most that can be withdrawn via BTC or bank wire is $10,000 per transaction and $9,000 for a paper check. However, there is no limit to the number of transactions that can be requested. The most that will be paid out per month is $20,000.

Receive a Wire Transfer to your Bank Account. Each cashout transaction is limited to a maximum amount of $10,000. There is no limit on the number of cashout transactions you may request. Example: You may request 50*$10,000 withdrawals which equates to $500,000. The maximum monthly processing limit to your bank account is $20,000 per account holder.

Payouts via check or bank wire that are less than $500 will incur a fee of $35 per transaction.

After document verification, players can expect processing to take up to 48 hours for cryptos and 2-5 days for bank wires and checks.