Skrill Limits New Sign-Ups but Supports Existing Indian Users

Skrill has confirmed notable changes for its services in India, closing access to new account registrations while maintaining functionality for existing customers. The company’s update, effective November 24, 2025, marks a shift in how residents can use the platform, although those who already hold accounts retain the ability to manage international payments, transfer funds abroad and conduct cryptocurrency transactions.

Current account holders in India can still use a range of supported banks, including ICICI Bank, Axis Bank, PNB, Union Bank of India and SBI, for deposits and withdrawals. Debit and credit cards issued domestically also remain compatible. Although the Skrill mobile application cannot be downloaded within the country, every major feature is available through the website, which serves as the primary access point for users.

International payments remain active, allowing customers to fund online trading services, overseas gaming platforms and other global merchants. Peer-to-peer transfers inside India remain unavailable, a restriction first introduced several years ago. Users can, however, send money internationally to other Skrill accounts or directly to bank accounts abroad. Cryptocurrency trading also continues to function for those who wish to buy or sell supported digital assets from their existing balances.

Skrill has operated in India for many years, though detailed timelines of its initial entry into the market are not widely documented. The platform’s domestic limitations began in October 2020, when Skrill and its parent company Paysafe blocked peer-to-peer transfers between users in India and Bangladesh. The most recent update extends those earlier restrictions by preventing new Indian residents from joining the service.

The company encourages users to contact Skrill Merchant Services or their appointed Customer Success representative for support with cross-border payments or any account-related issues. Domestic transfers continue to remain outside the platform’s supported activities, and the mobile app cannot be installed through local app stores.

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Indian residents seeking other payment solutions have several established options for both domestic and international transfers. The Unified Payments Interface (UPI) continues to be one of the most widely used systems in the country, enabling near-instant transactions through mobile numbers or Virtual Payment Addresses. Popular applications using UPI, such as PhonePe, Google Pay and Paytm, offer straightforward tools for everyday payments.

Digital wallets like Paytm and Amazon Pay provide stored-value balances that integrate with UPI, allowing fast purchases and bill payments. Traditional banking channels — including NEFT, RTGS and IMPS — remain suitable for scheduled or high-value transfers. Debit and credit cards issued by Visa, Mastercard and Rupay continue to be accepted for both online and in-store transactions.

For overseas transfers, services such as Wise and the UPI One World framework offer regulated options for customers who need multi-currency payments. When choosing a method, users may consider processing speed, transaction limits, availability of international support and general convenience based on their individual needs.

While Skrill no longer accepts new registrations in India, the platform maintains its services for those who already hold accounts. These users can continue managing international payments, withdrawals and cryptocurrency trading through the website, supported by compatible banks and cards. The update restricts new sign-ups but preserves access for long-term customers who rely on the service for global transactions.

Skrill Makes Significant Changes for Users in India, lcb.org, December 4th, 2025.