Crown Resorts, the largest owner and operator of land-based casinos in Australia, has received bad news from Victoria as the local Gambling and Casino Control Commission announced a second probe over the operator’s gambling practices.
The company could receive a fine of up to 100 million Australian dollars. The Victorian Gambling and Casino Control Commission revealed that the operator had inadequate responsible gaming procedures and that led to thousands of vulnerable players being affected.
Fran Thorn, the chair of the Victorian Gambling and Casino Control Commission, stressed that “there is no more important obligation” for a casino operator than to protect vulnerable customers and “to prevent gambling related harm to patrons, their families and the community.”
Moreover, the Victorian Gambling and Casino Control Commission chair underlined that the company’s responsible gambling obligations represent a condition of its casino license.
The state regulator announced that it has decided to reopen an inquiry into the activity of Crown Melbourne following information uncovered by a recent Royal Commission inquiry into the company’s operations. That probe eventually concluded that Crown Resorts was unsuitable to hold a license for its Melbourne property.