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Crown Resorts Facing Second Regulatory Probe In Victoria

Posted on July 12, 2022 | 5:56 am

Crown Resorts, the largest owner and operator of land-based casinos in Australia, has received bad news from Victoria as the local Gambling and Casino Control Commission announced a second probe over the operator’s gambling practices.

The company could receive a fine of up to 100 million Australian dollars. The Victorian Gambling and Casino Control Commission revealed that the operator had inadequate responsible gaming procedures and that led to thousands of vulnerable players being affected.

Fran Thorn, the chair of the Victorian Gambling and Casino Control Commission, stressed that “there is no more important obligation” for a casino operator than to protect vulnerable customers and “to prevent gambling related harm to patrons, their families and the community.”

Moreover, the Victorian Gambling and Casino Control Commission chair underlined that the company’s responsible gambling obligations represent a condition of its casino license.

The state regulator announced that it has decided to reopen an inquiry into the activity of Crown Melbourne following information uncovered by a recent Royal Commission inquiry into the company’s operations. That probe eventually concluded that Crown Resorts was unsuitable to hold a license for its Melbourne property.

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Distressing Stories

The Victorian Gambling and Casino Control Commission issued a statement in which it revealed that the Royal Commission inquiry had uncovered “many distressing stories” of vulnerable players being encouraged to gamble amounts that were beyond their means.

The Victorian Gambling and Casino Control Commission declared itself “unflinching in its resolve” to deal with the problems at Crown Resorts regarding the company’s approach to responsible gambling.

In May, Crown Resorts revealed that it received a fine of 80 million Australian dollars from the Victorian Gambling and Casino Control Commission for the illegal use of China UnionPay cards.

The Australian company has recently changed ownership, as Blackstone Group, a global private equity firm, completed the takeover of the casino operator in a deal worth 8.87 billion dollars. Following the takeover, Crown Melbourne, Crown Perth and Crown Sydney will be managed by SS Silver, a company which is owned by funds managed by Blackstone.

SOURCE“Crown faces 2nd Victoria probe over problem gambling practices“Asia Gaming Brief. July 4, 2022.

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